Coquitlam Public Library

Creating Great Customer Experiences

Label
Creating Great Customer Experiences
Language
eng
Characteristic
videorecording
Main title
Creating Great Customer Experiences
Oclc number
956906828
resource.otherEventInformation
Originally produced by The Great Courses in 2015
Runtime
31
Summary
Begin exploring the tactics involving in reaching marketing goals with a look at how to design products and services to provide the best possible customer experience. Along the way, you?ll learn six rules for effectively managing customer experiences (including getting bad experiences out of the way and empowering employees)..
Technique
live action
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