The one minute apology, a powerful way to make things better, Ken Blanchard and Margret McBride
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Label
The one minute apology, a powerful way to make things better, Ken Blanchard and Margret McBride
Edition
1st ed.
ISBN
9780688169817
Physical description
xi, 114 p., 22 cm.
System control number
(BCOQ)COQb10213630
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